Sanctuary Lakes Resort was built around a Greg Norman designed 18-hole golf course and a 60 hectare lake. Facilities that are provided to residents include back-to-base security and 24/7 mobile security patrols, a recreation club with a gymnasium and swimming pool, tennis courts, and a resort maintenance team that attends to the presentation of gardens, the lake and community areas within the resort.

Sanctuary Lakes Resort is managed through two separate legal entities:

• Sanctuary Lakes Resort Services Limited (SLRS), which provides services to residents. Each Sanctuary Lakes Owners Corporation is a member of SLRS.
• Sanctuary Lakes Club Limited, which is responsible for the operations of the Golf Club. To find out more about the Sanctuary Lakes Club or the golf course, please visit www.sanctuarylakesclub.com.au.

If you are a resident and you are after more information including FAQ’s, please download the Residents Mobile App Kindred.

Sanctuary Lakes Resident Mobile App

How to download the app.

1. Download Kindred by Keyvision from the App Store or Google Play or scan the QR code on the bottom of the page.
2. Click Sign Up and Select Country - Australia.
3. Under Projects, select Sanctuary Lakes.
4. Select your Address.
5. Select your account type (Owner Landlord / Owner Occupier / Property Manager / Tenant).
6. Complete the rest of the registration and submit.
7. Once submitted, you will receive a verification email (check your spam / junk).
8. After verification, your account will be reviewed by management for approval.
9. Once approved, you will receive an approval email. 
10. You now have access to both the Residents App Kindred and the Web Portal, which can be accessed through the Members Login button in the top right corner of this website.

SLRS is committed to environmental management, and protecting the local environment entrusted into its care for present and future generations to enjoy. As such, an Environmental Management System (EMS) was developed that complies with International Standard – ISO14001 Environmental Management Systems – Requirements and guidelines for use.

By operating under these guidelines and the EMS, SLRS is able to not only protect the environment but improve its environmental performance as the manager of Sanctuary Lakes Resort in a number of areas such as reduced energy and water consumption, the prevention and management of pollution risks, and the management of the lake which plays an important role in our local environment.

Recycled water is also now used to irrigate nature strips, street trees and public open spaces. This water is processed at the Altona Recycled Water Treatment Plant, using wastewater from households and businesses. The treatment centre has high standards for recycled water, and it undergoes an intensive filtration process before it is able to be used – and helps us reduce our overall drinking water community consumption (the drinking water we purchase and use as a community).

Although safe for use in irrigation, please note that recycled water is not suitable for drinking, bathing or showering in.

The Lake
The 60 hectare man-made lake was created over former salt evaporation ponds, and has been constructed (and continues to be managed) to serve as a storm water retarding basin.

The lake acts as a filtering system for all storm water runoff from a large percentage of lots and roads within Sanctuary Lakes Resort and water quality management facility for anything entering the downstream wetlands and Port Phillip Bay. To maintain the water level and salinity of the lake, make-up salt water is pumped in from the Skeleton Creek estuary.

As well as providing an aesthetically appealing environment to residents, the lake is also home to a healthy and diverse ecosystem. To keep the lake healthy, a Lake Management Plan was jointly developed by environmental consultants, Melbourne Water and other stakeholders. In addition to this, the lake is independently tested inspected and water tested regularly. The lake is maintained by the SLRS Resort Maintenance staff.

Fishing
The lake is home to a wide range of fish, including Black Brim, Mullet and Eels. Fishing is permitted from most walkways and bridges within Sanctuary Lakes Resort. All people fishing in the lake require a current Victorian Recreational Fishing licence unless they are under 18 or over 70 years of age, and all fish caught should conform with the requirements of holding a fishing licence. Fishing from privately owned lots and the canal is not permitted. Fishing lines must not be left unattended at any time.

Lake Maintenance
As the lake hosts a diverse ecosystem, the maintenance schedule operates in a way that allows staff to address the varying requirements of the lake which can change from day to day. Sea grass plays a vital role in the overall health of the lake.

SLRS Resort Maintenance staff use three vessels that assist them in harvesting sea grass as part of the Lake Management Plan. These vessels are:

• A paddle wheel harvester that cuts seagrass in the deeper and more open areas of the lake, named The M.V. Garry Sleeman
• Two truxors, amphibious vessels that operate in shallow areas and at the edges of the lake. The truxors are used to collect cut sea grass and floating debris.
• A barge which is a supporting vessel to the harvester and truxors that receives harvested sea grass and other materials and transports them to the tip via a garbage compactor.

Shared Responsibility
Residents can also help keep the lake healthy in the following ways:

• By not introducing contaminants into the lake
• By taking their rubbish home with them when visiting recreation areas within the resort if bins are full to prevent litter entering waterways or the lake itself
• By not raking up sea grass and storing it on the wall (for properties adjacent to the lake)

If you have concerns about the lake, or operational issues relating to the lake, then we ask residents to please contact your OC Committee or email OC Management at This email address is being protected from spambots. You need JavaScript enabled to view it. with your concerns.